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Sven-Play review, bonus, free spins, and real player reviews

Is Sven-Play trending?-38%
2023 (Q1)2023 (Q4)
Casino popularity:Fair
  • Sven-Play

    4.3 / 5
    Welcome Bonus150% / € 150
    Wagering30 x (D+B)
  • Pros & cons of Sven-Play

    Main pros

    • Some of their online slots offer the thrill of progressive jackpots.
    • They've got a sportsbook section for those interested in online betting.
    • Sven-Play and Mr. Gamble have teamed up to promote exclusive offers.
    • If you've just signed up, expect a welcome bonus.

    Major cons

    • Sven-Play doesn't provide any no deposit bonuses.
    • No bonuses with free spins are available.
    • Casino details
    • Support Details
    • Payment Details
    • Responsible Gaming
    • Features
    Bonus150% / € 150
    Number of slots3000
    • Finnish
    • English
    • German
    OwnerL.C.S Limited
    Live chat
    Minimum deposit€ 1
    Accepts crypto
    Financial limits
    Time-out period
    Self assessment
    Link to a help organisation
    Reality check
    Mobile Casino
    Vip program
    Live Casino
    VPN-Friendly Casino

    Why Trust Mr. Gamble?

    For the safety of players and to keep operators accountable, the team at Mr. Gamble implements a world-class evaluation process for all online casinos. The team incorporates a strict due diligence process for listing casinos on Mr. Gamble by verifying the operating regions of casinos and the validity of local licenses, among other aspects such as customer service, game selection, banking methods, and bonuses. Player feedback is important to us. All our casino reviews include real comments from real people around the world, which you can read at the end of each page. Mr. Gamble’s aim is to provide verified information on online casinos to make gambling safer and enjoyable for everyone.

    Sven-Play Casino Review

    Sven-Play is a casino licenced by Malta under licence number MGA/B2C/233/2013. This casino site opened its doors in 2020. And sure, you have the chance to get offers at Sven-Play. Check the valid casino deals below.

    This casino site features 10 software providers that cross game types such as Blackjack, Roulette, Video Poker, Baccarat and Sportsbook. The supplied language options contain Finnish, English and German. You are going to find additional bits regarding the casino site in the overview just below and other pieces of this Sven-Play casino review.

    ⚡ Sven-Play Features 🔥 Quick Sven-Play Review
    😍 Minimum deposit casino Lower minimum deposit of 1 €. You've the chance to begin playing with less compared to other casinos.
    👛 Get bonus with eWallet Utilise an accepted eWallet to get your very first bonus offer at Sven-Play.
    🕹️ Pay N Play casino First deposit confirms your identity at Sven-Play. Start enjoying your games quicker.
    ⚽ Sports betting Online sports betting is possible in this online casino. Seek out exciting sporting events and make your bets.
    🚀 Instant withdrawal online casino Sven-Play has payment options that let you withdraw in no time.
    🎙️ Live casino Sven-Play has live casino entertainment with totally real-time professional broadcasts from a game studio.
    🧨 Progressive jackpot slot games Nice pick for anyone hoping to play slots featuring progressive jackpots.
    🤫 Exclusive bonuses You won't have any chance to track down an exclusive Mr. Gamble x Sven-Play collab casino bonus some place else.

    Sven-Play review by Mr. Gamble
    Sven-Play full games catalogue

    Find Every Verified Sven-Play Offer in May 2024

    Now it's time to move on with the summary of the Mr Gamble casino bonuses in Sven-Play that are usable at this moment.

    🏆 Sven-Play Active Offers 📋 Casino Bonus Details Get Bonus
    🥇 Signup Bonus 150% up to € 150

    Sven-Play Welcome Bonus [ACTIVE DEAL]

    Yes, Sven-Play has a welcome offer. Check out the top things to know concerning this bonus down below.

    A matched deposit amount is given out as a welcome bonus. This program gives you a 150% bonus up to € 150.

    The wagering need for this initial deposit bonus is 30x the bonus and deposit. Examine the rules of a fresh casino bonus prior to employing it.

    Free Spins at Sven-Play Casino [UNAVAILABLE]

    You just got a report about the details of Sven-Play free online slot spins status. When you call yourself a real slots buff, we ask you to check out other free spins casino promotions featured on our comparison site. Claim free spins to receive extra gameplay for that exact same deposit transfer you finalise on a favoured gambling site.

    And here's a generic reminder. Provided you focus on a really specific sort of casino bonus , and Sven-Play falls against having it listed, then it makes sense to test our exclusive comparison engine. You can filter out real money casinos boasting immense deposit bonuses or select offers that can be found only on Mr. Gamble.

    For new players at Sven-Play, the casino new customer offers are worth checking, but don't forget to review the time periods for their use.

    Unavailable deals in Sven-Play

    Down below, you'll have a quick summary of the bonuses that aren't promoted at Sven-Play today.

    Sven-Play Unavailable Offers Detailed Description
    ❌ No Deposit Bonus All casino bonuses in Sven-Play require a deposit payment
    ❌ No Free Spins No free spins handed out to slot game fans
    ❌ No Cashback Collecting cashback isn't possible in this online casino
    ❌ No Bonus Code Coupon codes are unavailable now

    Sven-Play Bonus details

    • 1. Deposit Bonus150% / € 150

    Bonus extra details

    • Wagering30 x Deposit + Bonus
    • Minimum deposit€ 10
    • Expiry Time30 days



    • Slots100%
    • Blackjack10%
    • Roulette10%
    • Other Table Games5%

    Sven-Play Casino Player Safety & Security

    Regulation helps to keep online casino gaming secure. Sven-Play has claimed Malta licencing. These permits ensure that your private data is kept safe and that only properly encrypted payment measures are utilized for all money transfers.

    This casino doesn’t threaten users with baseless bank account transactions nor stolen private information. State auditors investigate the firm's financial and lawful behavior. That's exactly why you shouldn’t stress it as an online slots player planning to register for an account on Sven-Play.

    Our responsible gambling safety ranking formula is grounded on seven criteria. Gambling sites retain 5/5 stars only if they adhere to all seven criteria. Sven-Play has gotten a ranking of 5 stars as stated by Mr. Gamble automatic ranking system.

    These principles are monitored at the online casino site:

    Reality-check reminder 👉You can set an alarm for reality check
    Direct link to a help organization 👉You can go through a direct link to a gambling safety website on-site at Sven-Play
    Financial limits 👉 You can always apply financial restrictions to remain within a budget
    Self-assessment test 👉 You are able to take a self-assessment test
    Self-exclusion 👉Complete self-exclusion is constantly available for Sven-Play players
    Time-out period 👉 Time out period is an available safety tool for all participants

    Your definition of the 'online casino best' may differ, but the licenced and secure nature of Sven-Play is a constant you can rely on.

    Mobile Gaming in Sven-Play

    Sven-Play review lists all the bonuses available for you today
    Sven-Play - checked and verified for your benefit

    If you're looking into new casinos 2024, expect flawless mobile responsiveness as a standard feature.

    The take on Sven-Play mobile responsiveness means:

    1. Responsive website
    2. Seamless fit into your device's screen
    3. Games that are suitable for mobile devices

    Key Takeaway: You are able to enjoy Sven-Play casino entertainment on mobile literally anywhere you prefer.

    Sven-Play Payment Methods

    The leading types of banking options in Sven-Play are the following:

    👜 Type of payment method 💫 Sven-Play payments
    Bank cardsMake use of bank cards for convenient payments at Sven-Play
    Bank transfersTraditional payment solution of bank transfer is available on that casino site
    eWalletsCarry out lightning fast funds transfers by using eWallets
    TrustlyTrustly is supported on this casino site for speedy deposits and withdrawals.

    The banking systems provided by Sven-Play have no security flaws.

    If a casino is governmentally licenced, it will only recognize banking services that match up to the top encryption criteria.

    Many seek the cutting-edge experience of a crypto online casino, but this casino is yet to venture into the crypto payment world.

    Important! You may fail to have availability of some banking alternatives contingent on your current location. Before you proceed with your very first Sven-Play deposit, see what kind of banking providers are readily operative for you.

    Depositing Money in Sven-Play

    Sven-Play ensures securely encrypted deposit processes. Available payment methods are subject to your country.

    Note that the deposit method you selected may be unqualified for withdrawing money. This signals that you'll need to utilize an alternative provider of payments instead of the one used by the internet casino for initial deposits.

    Take a look at the essentials of conducting Sven-Play deposits:

    1. Open the banking page at the internet casino and proceed with the desired payment service
    2. The minimum deposit amount on this online gambling site is 1 €
    3. If you plan to pay in more than 1 €, you can do so
    4. This gambling site, as an instance, accepts Skrill, EcoPayz and Trustly for paying in gambling funds
    5. In this part of the review, you'll find the table with the complete overview of the deposit methods

    Sven-Play Withdrawal Review 2024

    Sven-Play withdrawal time is 1-3 hours at the very most. Usually, you could expect more or less on-the-spot payouts.

    It's because current online payment platforms support 'fraction of a second' money transactions. Any additional delays may be caused by your casino site operator, payment gateway, or some intermediary.

    Let's see (1) how to withdraw your money at Sven-Play, (2) how much time it takes to withdraw, (3) and the different banking options made available.

    How Long Does Sven-Play Take to Withdraw?

    Our Sven-Play withdrawal review shows that they typically process your payout query immediately. The real movement of winnings could require a maximum of 1-3 hours in specific situations.

    Let’s take a quick look at the common reasons for longer Sven-Play withdrawal waiting times:

    • Technical trouble or upkeep procedures of any involved banking providers
    • Know Your Customer procedures
    • Interruptions due to an intermediary web payment platform
    • Exceptionally atypical or otherwise standout withdrawals of funds

    You'll have multiple withdrawal options at your fingertips at Sven-Play, including bank wire transfers. These old-school solutions are usually time-consuming tested against the array of eWallets. Judge for yourself below.

    💰Payment Method💰 ⏰Withdrawal Time⏰
    SkrillWithin a 24-hour period (usually much quicker)
    NetellerWithin 24 hours (usually instantaneous)
    TrustlyWithin a 24-hour period (generally quicker)
    Bank Cards2-5 business days

    PROTIP: You are free to verify the balance in your user account whenever necessary to keep tabs on how much money you have within reach to either bet with or withdraw.

    Sven-Play Withdrawal Rules

    Sven-Play apples withdrawal regulations for the safety of its visitors. A major mode the company does this is through a process named Know Your Customer (KYC), which the casino site is mandated to enact according to the authorities' stipulations.

    KYC is definitely an essential stage of the sign-up process for any brand of online casino that regards security as seriously as Sven-Play. This site is largely making certain that any funds are paid out to the correct player.

    Obviously, they don't have a way to check the docs in real life, so that's nothing more than their practice of confirming it's you. Only keep in mind that this entire verification requires two or three days to complete.

    To get faster withdrawals at Sven-Play go through with the full KYC barricade right after creating an account.

    You need to give proof of address that is the exact match for the whereabouts you shared whilst registering for an account.

    The documents you'll usually be asked for are the following:

    1. Evidence of identity
    2. Verification of your residential address
    3. Verification of private banking account(s)

    Quick Document Verification Tips:

    In case of getting a picture of the proof of identity, check that each one of the 4 corners of your documents haven't been in any way cropped and are clearly visible.

    Natural daylight allows to guarantee that the words and lines are easy to read. Additionally, you should pick documents that are unexpired and aren't promptly set to expire.

    Sven-Play Withdrawal Time Quick Data

    In case you've been wondering, how long does Sven-Play take to pay out?, fingers crossed, we've made everything more understandable today. Say you'd wish to learn more regarding Sven-Play, don't hesitate to check out our additional overviews. Right now, below you'll find brief data points to sum up the casino's withdrawal process.

    🕒 Withdrawal Speed1-3 hours
    📃 Withdrawal RequirementsKYC, Minimum Amount, Max Limits
    🚀 Fastest Withdrawal Method(s)Skrill, Trustly and Neteller
    🚧 Withdrawal Limits5000 daily and 7000 monthly (in €)
    Whereas Sven-Play stands out as an instant payout casino, processing periods might still vary across payment methods.

    Sven-Play Withdrawal Pending - What Could Trigger Delays?

    There's definitely a typical issue that may result in delays whilst taking out funds at Sven-Play. This specific matter stems from when you've lately joined the casino site and you're in the course of getting the account checked. In case of this, you could see the Sven-Play withdrawal pending.

    Another cause of hindrance might be that you are trying to cash out a considerable amount of funds. Doing that is going to trigger a routine operation to confirm your request for withdrawal.

    If you're uncertain, you can always get hold of a support agent just to confirm what the particular issue is. You can speak with the customer service agent at or through the website contact form.

    Deposit Methods

    • Instant bank transfer
    • Skrill
    • EcoPayz
    • Trustly
    • Neteller
    • Klarna
    • MuchBetter
    • Visa

    Withdrawal Methods

    • Skrill
    • EcoPayz
    • Trustly
    • Neteller
    • MuchBetter

    Solving Any Issues in Sven-Play

    Receiving aid from client support is easy at this casino. Getting in touch with player care isn’t such a bad idea if you face a problem with anything. The same goes for situations where you don't fully understand the small print for a certain promo offer.

    Let’s take a look at the possible ways to make contact with Sven-Play:
    🙋‍♂️ Support Channel 🤝 How to use?
    💬 Sven-Play Live ChatOpen the chat window on the site
    📩 Sven-Play Email SupportDeliver your message to the casino's email inbox at

    Available Sven-Play Casino Games & Software

    You can have a go at these game types in Sven-Play:

    🧩 Game Type 🧐 Game Availability
    🎲 BaccaratYou're able to play Baccarat for a fast-paced betting
    🎰 Online SlotsYou've got the opportunity to spin away in online slots at Sven-Play
    📺 Video pokerTime to relax with video poker
    🃏 BlackjackOne of the most well-known casino games is available to play
    🎡 RouletteFascinating and truly classic casino games of Roulette is within reach

    You can find casino games from 10 game studios in total. The game providers in this casino online cover creators like Wazdan, Nolimit City and Relax Gaming.

    Slot machines are dubbed games of chance not without reason. All the different online games in Sven-Play remain faithful to this rationale. The businesses behind online gambling entertainment on this website have been verified by nonpartisan institutions. That guarantees fair play with the machinery of perfectly randomised game sequences.

    How to Find Sven-Play Best Slots?

    Uncovering that ideal online slots title at Sven-Play may be quite an experience, owing to a collection of entertainment from game providers such as Wazdan, Nolimit City and Relax Gaming. You'll have more than a thousand different games readily available. That means adequate variety to fit your likings for RTP rates, rewards, and thematic appeal.

    Introducing a step-by-step overview for finding best slots at Sven-Play in 2024:

    1. Begin with the categories: Explore their slot machine sections to find exactly those games that align with your interests. Be it age-old classics, TV-styled, or fantasy-oriented slots, the right theme gets you to your true favorite games quickly.
    2. Follow the RTP rate: Hunt for slot titles featuring higher Return to Player (RTP) ratios for better potential returns in the long run. Sven-Play best RTP slots won't predict anything, but they give basic reassurance based on statistics.
    3. Sort by Popularity: Leverage the 'Most Popular' or 'Top Rated' filters to discover which slot game releases are the favourites according to the casino. Such slot games are well-liked due to various reasons, typically boasting awesome gameplay and rewarding extra features.
    4. Expand your experience: Featuring thousands and thousands of titles to choose from, enjoy yourself and sample various releases, as sheer volume boosts the likelihood of discovering your perfect slot game experience.
    5. Take a look at the volatility: Minimal volatility slot releases generally award regular but limited wins, which could appeal to the cautious gambler, whereas high volatility online slots provide bigger prizes that occur less often, making them enticing to those seeking a big win.
    6. Try out fresh offerings: Keep an eye on the 'New Slots' category of the casino site as what determines the best payout slots at Sven-Play is largely based on your individual tastes and random luck. Each latest game has the potential to be the best for you, even if just for a short period.

    Sven-Play Progressive Slot Games

    What about real progressive jackpots?

    Sven-Play showcases progressive slot machines. The potential, yet rarer payouts are exceed the average prize amount. Find out more on their homepage.

    Live Casino

    Sven-Play has live casino entertainment.Check their homepage for the comprehensive list of live-dealer games available for casino enthusiasts who play online.Pragmatic Play and Microgaming is represented on the lineup of live-dealer game providers at this gambling site.

    Table Games

    Traditional table games are available on this real money casino.

    Check out the following list of the major genres of classic casino games present in Sven-Play and choose which ones look attractive to you.

    🃏 Table Game 📝 Game Specifics
    BaccaratYou can play Baccarat at Sven-Play
    BlackjackOne of the most famous casino games is available to play at Sven-Play
    RouletteFascinating and timeless casino games of Roulette is accessible in Sven-Play

    The game providers offering the miscellaneous classic casino games include Pragmatic Play, 1x2 Network, Tom Horn Gaming, Microgaming and Play 'N GO.

    Move over to the casino site and investigate what kind of titles they have waiting for you.

    Real Money Casino Games in Sven-Play

    Yes, it's totally possible to play with real money once you register for an account on Sven-Play. This casino site offers the exhaustive benefits of betting with real life cash. That does involve the risky chance of losing your deposit, while facing the chance of winning something as well.

    Game Types

    Scratch Card

    Game providers

    • Wazdan
    • Nolimit City
    • Relax Gaming
    • Playson
    • Spadegaming
    • Pragmatic Play
    • 1x2 Network
    • Tom Horn Gaming
    • Microgaming
    • Play 'N GO

    Frequently asked questions

    Is Sven-Play legit?

    Yes, Sven-Play is legit and safe because they have valid Malta governmental licensing. Plus, their gambling site boasts SSL encryption for full protection.

    Who owns Sven-Play?

    Sven-Play is owned by L.C.S Limited. That company operates other casinos like Supacasi, Lapilanders Casino and Foggybet.

    What is the minimum deposit at Sven-Play?

    You can start playing with 1 €. Note that the minimum deposit amount may depend on the chosen deposit method.

    Does Sven-Play promote a welcome bonus for your first deposit?

    Yes, Sven-Play is promoting a welcome bonus. It is 150% up to €150.

    What are Sven-Play wagering requirements?

    The Sven-Play wagering requirement for their welcome bonus is 30x the bonus and deposit amount. Other promotions can have different rules. Every time investigate the terms before activating a new bonus offer.

    Are Sven-Play free spins currently available?

    No, today, a free spins bonus is not available in Sven-Play. Come back some time later.

    How to withdraw winnings in Sven-Play?

    The withdrawal methods in Sven-Play include Skrill, EcoPayz and Trustly among other payment providers. That said, withdrawal options may be restricted due to your particular location.

    Can I play at Sven-Play with a VPN connection?

    No, this casino doesn’t allow you to use a VPN connection.

    Available & Restricted Countries

    Restricted Countries


    Allowed Countries

      Popularity by Country

      Sven-Play sees a considerable influx of gamblers from Germany, estimated at 68% of total site traffic.

      With its popularity, Sven-Play might seem like a leading choice among casino online Germania brands. However, the true measure of its value to you is discovered through personal exploration and gameplay.

      • DE flag
        Germany - 68%
      • AT flag
        Austria - 12%
      • FI flag
        Finland - 9%
      • BE flag
        Belgium - 4%
      • SE flag
        Sweden - 2%
      Source: Semrush, Ahrefs, and Mr. Gamble

      Full Summary of Sven-Play

      The online casino site saw its initial players signing up in 2020. From that moment on, the number of slot games at players' disposal has arrived to a point of 3000 games.

      Banking options, such as Skrill, EcoPayz and Trustly, are available for your initial deposit payment.

      Kindly note! The usable payment options are subject to your specific location.

      Quick Summary of Sven-Play Welcome Bonus

      150% matched deposit of up to € 150 is presently the sign up bonus promoted at Sven-Play.

      The turnover restrictions are 30x the bonus and deposit amount.

      Check for the website for additional Ts and Cs.

      Top features of Sven-Play casino

      • Has online slots of the progressive type
      • Sportsbook page for betting entertainment
      • Exclusive Sven-Play x Mr. Gamble bonus offers available
      • Freshly signed up members are acknowledged with a signup bonus

      Sven-Play Reviews & Comments by Online Gamblers

      Fellow casino lovers have taken time to share what they really have in mind when trying out Sven-Play and its games.

      Browse comments from genuine casino players below this review article.

      There are times when people haven’t left any comments under some Mr. Gamble review yet.

      If that’s the case with Sven-Play, do help us all out and describe your experience at this online gambling site.

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      User reviews

      Find out what others think about this casino and share your own experience with others.

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      By logging in you can

      • Rate your overall experience with this casino
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      • Gain points for each review
      • And many more benefits...


      I have to write my first review

      Expectations were high for this casino but was disappointing registration is easy to register, deposit and get a bonus but I can't get the games open at all (mobile) chattiin oottanut oottanut all morning @postia laittanut jääiköhän there the money prk:D


      For some reason I didn't read the reviews. Depositing €35 to the casino worked, but nothing else did. I actually screwed up the bonus redemption when it should have been selected before deposit, but that's fine. Now I have 35€ raw in my account, but none of the games will not work and the min. withdrawal is 100€. This is a wolf shit cashier.


      My first login to Sven-Play was a bit of a mixed bag: easy login and bonus redemption for the site but with a clumsy translation of the Finnish site. The casino itself offers not only a basic online casino, but also live casinos, scratch cards, and betting. The selection of casino games is adequate, although there are no big name providers such as Yggdrasil, ELK, Quickspin, Thunderkick, Big Time Gaming and Push Gaming. The bonus offered by MrGamble also further limits the number of providers, with only games from NetEnt, Play'N'Go, Pragmatic and Playson allowed when playing with the bonus, although these games are generally sufficient for the majority of players. In addition, there was no clear mention of banned games within these providers, so with caution I skipped the games that are generally banned, such as Wishmaster, Tower Quest etc.For a 100e deposit the player receives 200e bonus money, for a total of 300e, and the wagering is 40x deposit+bonus, which is quite large, but the size of the bonus itself attracts users to play at the casino. However, there are some minor quibbles with this; the deposit in question can only be used to withdraw 4x the amount deposited, according to section 58.3.3 of the casino's rules, which was not mentioned when the bonus was claimed. This rule was found when I went to the casino's general terms and conditions, which contain 64 different clauses, including intermediate clauses. The casino has no separate general terms and conditions for bonuses, which is a very big minus for players who like casino bonuses. I myself, for example, received a 3000e withdrawal, of which I actually only managed to withdraw 400e. Seems like a pretty heavy consideration for a €12,000 wager. The same goes for the 150%-199% (8x withdrawal on deposit), 120%-149% (10x), 100%-119% (15x) and 25%-99% (20x) bonuses.The customer service at the casino is fast and relatively understandable, although it's not worth even trying Finnish in the live chat as the conversation is automatically translated from English to Finnish using Google Translator. In addition, copies of every live chat conversation are sent to email, which helps the user to find answers to previously asked questions without further clogging up the live chat. The live chat is open from 09-01, so you can almost always get in touch immediately if you have a problem.Deposits to the casino are quick and easy. Skrill, Klarna, Trustly, Rapid Transfer and Neteller are all available, so there are plenty of options for depositing. Withdrawals, on the other hand, are already slower. The options for withdrawals are Skrill, Trustly, Neteller or Direct Bank Transfer. Withdrawals take 1-3 days per withdrawal, according to Aspa, and the withdrawal limit is only 1000e per day. In case of a good hit (raw deposit), it can take at worst more than a week to withdraw the full amount, which I find very slow when there are online casinos offering large withdrawals in minutes. The casino also gives a very bad impression at this stage if deposits are almost instantaneous, but withdrawals take days.Overall, for an MGA-licensed casino, Sven-Play is very poor due to its small game selection, slow withdrawals, lack of Finnish language support and, above all, cleverly hidden bonus terms. I would like to see this casino in particular change the bonus terms and conditions to make them clearer, e.g. as a separate page, which would reduce the feeling of being cheated by users, and thus also improve the user experience.Would I play at this online casino in the future? No, I would not. Would I recommend this online casino to someone else? No, I would not. I would try to avoid this online casino as there are much better, clearer and more reliable online casinos on the market.


      I made my first deposit (100e+200bonus) to sven where I got the bonus normally after which I played normally it went so funny that I got through the wagering I was left with over 5k after the wagering. I put the documents in the mail and the next day when I went to check my account I noticed that over 3500e had disappeared from my account.

      I went to Aspa to ask about the situation and they invoked the MGA lisess ("3520,63 eur less balance regarding T&C 63.4 A player with only 1 deposit may withdraw up to 15x the original deposit amount. All other winnings will be removed from the account upon withdrawal request.")

      I hadn't even made any withdrawal requests yet and they went to remove the extra contribution.

      I therefore complained directly to Risk, which I believe is the casino in question.

      aspa was 2/5 the english-finnish translator works like a train wreck...

      PS. be careful there in the bonus terms and conditions