All Curacao Gambling Commission Licensed Casinos

What Is the Curacao Gambling Commission?

The Curacao Gambling Commission (GCB), which also goes by the name Curacao eGaming Authority is a prominent regulatory gambling authority that issues licences to online gambling operators.

A Curacao gambling licence enables operators to provide various types of online gambling products, including online slots, table games, live casino games and sports betting options amongst others.

It was established in 1999 with the aim of modernising gambling legislation and promoting responsible gambling.

Curacao Gambling Commission Contact Details

If you need to get in touch with the Curacao Gambling Commission, you can do so as follows:

History of the Curacao Gambling Control

The Curacao Gambling Control Commission has a history that dates all the way back to the 1990s when the government of Curacao enacted the first legislation with the aim of regulating the online gambling market.

The Gaming Licence Authority emerged in the mid-1990s with the aim of issuing a Curacao gaming licence to operators as well as monitoring. Hundreds of online casinos from all over the world were handed, as a result, a Curacao eGaming licence, helping it become one of the most popular jurisdictions for iGaming licensing.

Why Curacao Gaming Licensed Online Casinos?

Players looking to play at an online gambling site with a Curacao licence can expect a wide range of benefits when compared to casinos with a licence issued from the UK Gambling Commission for example.

First off, they accept cryptocurrency payments which provide players with a high degree of anonymity, convenience as well as safety and security features. If you don’t wish for your gambling activities to show up on your bank statements, opting for a digital currency will do just that.

Moreover, you can also expect a much larger gaming library, often brimming with more than 5,000 gaming options, covering all types of casino and sports betting products under a single licence.

Curacao casinos operate in many countries where online gambling is not prohibited by law, players still have the alternative to access these sites with the use of a VPN.

Player Protection in Curacao-Licensed Casinos

Like all other gambling authorities, Curacao-licensed casino sites must adhere to a variety of safety and security measures to keep players protected.

While the Curacao Gambling Authority is not known for being strict with its regulatory framework, when compared to that of the UK or the Maltese gambling authorities, it still insists on specific measures and player protection protocols to be applied throughout.

One of the main factors is the protection of player information as well as the processing of financial transactions. All licensed operators must apply advanced encryption technology so that any sensitive information exchanged between the player and the casino is secured and can never be accessed by any unauthorised parties.

Curacao casinos are also expected to have their games and their random number generated independently tested and audited. These will be checked on a regular basis to ensure that the games are producing results and not manipulated in any shape or form.

Licensed operators are also generally required to have responsible gambling features. That said, it is quite common for Curacao-licensed casinos to simply offer information rather than tools. In the event that the player needs to self-exclude, they must get in touch with a member of the customer support team.

Casino Dispute Resolution Under the Curacao Gambling Commission

If you ever have an issue or a problem with a Curacao licence casino site, there are various steps that you must take to reach a satisfactory outcome.

First, you should reach out to the casino’s customer support service providing them with all the necessary details of the complaint. In most cases, online casinos aim to address the player’s concerns quickly.

You should also gather all available documentation, such as the communication with the customer support team, screenshots and any other evidence pertaining to the complaint. If communication fails with the casino, you can submit a formal complaint to the Curacao Gambling Commission through the official website or by sending an email.

The Commission will then review the complaint and evaluate any evidence submitted by both parties. The Commission acts as a mediator and will never take sides. It will suggest various resolutions to the dispute to rectify matters.

How to Check a Casino for a Curacao Licence

While it is common for players to take things at face value and not assume that there are possible rogue casinos out there, it is important that a Curacao eGaming licence validation is done before you sign up for an account. We have compiled the below steps to help you authenticate the licence:

• Click on the regulator’s logo: Scroll all the way down to the bottom of your chosen casino’s footer and check for the logo of the Curacao Gaming Control Board.
• Check the logo: Click on the logo. The logo should take you to the Curacao Gaming Authority’s website.
• If the logo is not clickable: If the logo is not clickable, you can head to the Curacao eGaming site to validate the casino’s licence. On the site, there is a section where you can verify the licence.
• Input the casino’s details: You can input the licence number displayed in the casino’s footer. You check if it’s still valid, expired or even suspended. You can also check other details of the casino on the page.

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Casino Rules and Regulations by the Curacao Gaming Commission

The Curacao government has recently approved legislation to create a new gambling regulator in the Curacao Gaming Authority (CGA), which will have a far higher authority and responsibility to iron out any unfair or irresponsible gaming practices. This new authority will also ensure player protection, tax compliance and anti-money laundering regulations.

The Curacao eGaming Authority has designed a number of rules and regulations to ensure that players are given the highest protection. This includes the verification of age, making responsible gambling tools and information available as well as protecting the site from any potential fraudulent activities.

The casinos must also ensure that their games are producing random results and that the random number generators are carefully scrutinised on a regular basis. Moreover, licensed casino sites must keep player funds separate from any operational funds. This is done to safeguard player deposits and winnings even if the casino is undergoing financial difficulties.

The casino must also be transparent in its processes, especially when it comes to player complaints. Players should be able to access clear and concise instructions on how to file a complaint.

Any adverts or marketing promotions must also be transparent and not target any vulnerable groups, such as underage children.

Why You Should Get the Curacao Licence in 2023

Individuals or companies looking to offer their online gambling services to the general public should obtain a Curacao licence for a number of reasons, namely:

• Wider reach: You can offer your services in a number of jurisdictions with a Curacao licence with very few limitations.
• Games: You can also offer all games without any restrictions, including casino, sports betting, lotto, poker, bingo and e-sports.
• Cost-effective: A Curacao licence is relatively cheap, with very low fees, taxes and operational costs.
• Payment methods: Your business will be able to offer a good number of payment methods, including cryptocurrencies, which may be prohibited by other gambling authorities.

Gambling Licence Types Offered by the Curacao Gambling Commission

Online casinos operate under a sub-licence of one of the four main Curacao gaming licences. The main licence holders are Gaming Curacao (licence number: 365/JAZ), Cyberluck Curacao N.V. (1668/JAZ), Curacao Interactive Licencing N.V. (5536/JAZ), and Antillephone NV (8048/JAZ).

Currently, the Curacao Gambling Commission offers two types of online gambling licences, namely the Master Licence and the Sub-Licence. The Master Licence allows the holder to operate their own gaming platform as well as to sub-licence any other operators.

On the other hand, a Sub-Licence is issued by the Master Licence holder and enables the holder to operate under the same terms and conditions as that of the Master Licence.

Both licences are available for an indefinite period of time but require an annual Curacao online gambling licence cost fee.

Curacao Gambling Commission Requirements

Many might be surprised by the fact that Curacao gambling licence requirements are considerably easier than for many other gambling licenses.

If you are interested in obtaining the Master Licence, you would need to:

• be present on the island of Curacao
• have a board of directors that is capable of performing its duties
• have the necessary financial resources to operate
• have the right policies and procedures in place to prevent money laundering and any other illegal activities
• provide the Authority with all requested information and documentation.

If you are applying for a Sub-Licence, you would need to have a registered company in Curacao or any other jurisdiction, have a hosting provider in Curacao, certified gaming software, a reliable payment system and provide the Authority with all the requested documentation.

How to Get a Gambling Licence From Curacao Commission

Before you kick-start the application process, you must first decide which gambling licence suits you best.

If you are opting for a Master Licence, you must first submit a letter of intent, provide the CGA with documentation, such as your business plan, financial statements and company registration, pay the application fee and annual fee and then wait while the CGA runs all the necessary diligence checks.

If you are interested in a Sub-Licence, you must register your business in the Curacao e-Zone together with a domain, complete all the necessary paperwork, submit it with all the requested documentation and certification and pay the application fee and corresponding costs.

Once the application has been submitted, it can take up to six weeks for the application to be accepted.

Curacao Gambling Commission Licence Fees

The total Curacao gaming licence cost can vary between €20,000 and €25,000 in the first year alone.

When applying for a licence for the first time, there is a fee of between €2,000 and €3,000. The annual licence fee also varies between €6,000 and €12,000. There are also various monthly hosting and maintenance fees.

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