Greek Gaming Commission Casinos

What Is the Hellenic Gaming Commission?

The Hellenic Gaming Commission (HGC) is the main regulatory authority responsible for overseeing and licencing all gambling activities in Greece. The HGC is responsible for issuing licences for all forms of gambling, including casinos, sports betting and online gambling operators.

It is also responsible for monitoring that all licensed operators are complying with regulatory standards and player protection measures.

Hellenic Gaming Commission Contact Details

Whether you want to acquire a Greek gambling licence or want to get in touch with the Hellenic Gaming Commission, you can do so as follows:

History of the Hellenic Gaming Commission

The Hellenic Gaming Commission (HGC) is an independent administrative authority responsible for the supervision and regulation of games of chance carried out on Greek Territory. It was originally established as an administrative authority named, the Hellenic Gambling Commission until it was renamed in 2011.

Why Play at Greece-Licensed Online Casinos?

If you are based in Greece, opting for Greece-licensed online casino sites would be wise. First of all, all Greece-licensed online casinos are monitored by the Hellenic Gaming Commission, which ensures that you are provided with a safe, fair and secure gambling session. The best Greek casinos undergo thorough vetting processes and meet very strict requirements before they become licensed.

Greece-licensed casinos must also continually comply with gambling laws and regulations, which are designed to promote responsible gaming and protect players’ rights. Greek-licensed online casinos also offer a wide range of gaming options, that may include online slot games, RNG card and table games, live casino games and sports betting. These games are powered by some of the industry’s leading software game developers.

Most importantly, you can benefit from localised customer support services, including multilingual support agents who can help resolve your queries and issues in no time.

How to Choose a the Best Greece Licensed Casino

Follow our list of steps to choose the best casino licensed in Greece. 

Time:10minutes

Supply:Online casinoPublished

Tools:Casino list

1

Pick a casino

Browse through the list of Greek licensed online casinos as recommended by Mr. Gamble.

2

Read reviews

It’s always a good idea to check some casino reviews written by casino experts and other players.

3

Check the T&Cs

Thoroughly read the bonus terms and conditions, check the wagering requirements, and other limits.

4

Create an account

If everything checks out, you can proceed to register for an account.

5

Play

Here you go! It’s time to start playing.

Player Protection in Greece-Licensed Casinos

As is customary with most licensed online gambling sites all over the world, Greek-licensed online casinos give priority to player protection by adopting tight security measures and offering reliability throughout the online gambling experience.

All platforms are safeguarded by powerful encryption technology that protects personal and financial information. Any data-sensitive information exchanged with the site cannot be accessed by any malicious entities.

Casinos with a Greek licence must also abide by strict regulations when it comes to fairness in gaming outcomes. The games’ random number generators are regularly tested and certified to guarantee that the game results are not manipulated.

All licensed operators must also offer a good range of responsible gambling tools to mitigate any problem gambling behaviours. These include deposit and loss limits, reality checks and self-exclusion.

Casinos also operate with reliable and reputable payment providers, so you can enjoy a smooth deposit and withdrawal experience.

Finally, all online casinos are continually monitored by the Hellenic Gaming Commission, to ensure that all licensing requirements and regulations are met.

Casino Dispute Resolution under the Hellenic Gaming Commission

Like most gambling authorities, the Hellenic Gaming Commission acts as a mediator between the player and the casino. It encourages players to first address any issues or queries with the licensed casinos. 

Players should always attempt to resolve the issue directly by following the casino’s internal complaint procedure. This is usually done by getting in touch with a member of the customer support team. It is also advised to collect any relevant documentation.

If the complaint remains unresolved, the player can then escalate the matter to the Hellenic Gaming Commission by supplying all evidence and documentation. The HGC will then conduct its own infestation to assess the validity of the player’s claims and to determine whether the casino has violated any regulations.

If mediation proves unsuccessful, the HGC may recommend arbitration by involving an independent third party who reviews the case. The commission can then in turn impose fines or penalties if they find that the casino has not followed regulations.

Gambling Licence Types Offered by the Greece Gambling Authority 

The Hellenic Gaming Commission provides two main types of licences for online gaming, namely:

• Online Betting Licence: This licence enables the operator to conduct online betting activities.
• Other Online Games of Chance Licence: This licence enables the operator to run and offer online games of chance.

⚠️ A note from Mr. Gamble: The HGC does not currently issue licences for casino games, poker networks or fixed odds betting.

How to Check a Casino for the HGC License

As a player, making sure that your chosen online casino has a valid HGC licence is of crucial importance. Here is a step-by-step process on how to verify the validity of an HGC licence.

1. Check for the regulator logo in the footer: Scroll down to the footer and look for the logo of the HGC.
2. Verify the logo: The logo should be clickable which in turn will open the official HGC website.
3. Cross-check with the official licensing authority website or validator page (make sure it’s genuine): Input the casino’s licence number and verify the validity on the HGC website.

Greece Casino Licence Requirements

To obtain a casino licence in Greece, the applicant must meet a number of prerequisites and eligibility criteria, including:

• The applicant must be a legal entity registered in Greece or another EU member state
• The applicant must have a minimum share capital of €1.5 million
• The applicant must be physically present in Greece
• Applicant must have a clean criminal record, good financial standing and good reputation

How to Obtain a Gambling Licence From the Hellenic Gaming Commission

To obtain a gambling licence from the Hellenic Gaming Commission, the applicant must follow the below steps:

1. Application: The applicant must submit an application to the HGC, which includes all of the applicant’s data and the number of certified gaming machines.
2. Background check: The HGC will run a background check to ensure that they have a clean record.
3. Site inspection: The HGC will conduct a site inspection to check that the applicant has a physical presence in Greece.
4. Certification: The applicant must obtain certification from the HGC that their gaming activities comply with the laws and regulations.
5. Fees: The applicant must pay the licence fee.

Hellenic Gaming Commission Licence Cost

The cost of obtaining a gambling licence from the Hellenic Gaming Commission varies depending on the type of licence as well as the duration of the licence. The cost of an online casino licence is €2 million, while that of an online sportsbook is €3 million. The validity period of each licence is that of seven years.

In addition to the licence fee, applicants must also pay an annual fee of 35% of the gross gaming revenue.

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