21.com Casino review, Bonus, Free spins and real player reviews

There is an enormous amount of online casinos nowadays. There are many players that are not aware of the fact that many of these online casinos are owned by the same massive companies. But still, it can’t be considered as some kind of an Illuminati-type scenario as every now and then new companies make their debut on this competitive industry and manage to make their brands successful. One good example of these new companies is Betpoint Group Ltd which released its first online casino 21.com during the hot summer of 2018.

The design of 21.com does seriously impress. A simple and stylish logo, a colorful background with big pictures, and especially the games have icons that are true masterpieces. Usually, we have used to see small and simple icons, but the filter used by 21.com creates these big classy icons that look like beautiful oil paintings.

Several big providers, loads of games, great promotions and customer service, and all this goodness runs under Curacao’s and Malta’s gambling laws. So at this point, it should be clear that this online casino will make a good competitor in the online casino industry.

Bonus code

You don't need a bonus code to claim 21.com first deposit bonus.

When it comes to game selections, there are numerous amounts of ways to create the game selection structure on different online casinos. Some of the companies purely trust the amount of games which might result in thousands of games on a single online casino. Other operators prefer quality over quantity and have picked the best games and formed a smaller but a bit more classy selection. 21.com can be placed a bit closer to the second type of the two we mentioned. This selection is not one to boast with the amount of games, but instead, a big plus goes to the quality they have managed to create while gatherings these games to the list.

The main providers on 21.com are Play’n GO, Pragmatic Play, ELK Studios, Quickspin and Betsoft, and on top of them there are games that have been produced to the Microgaming’s Quickfire platform. Online casino enthusiasts might have noticed that NetEnt is completely missing from the list, and this might be bad news to customers who prefer playing games like Starburst, Gonzo’s Quest and Lost Relics. But instead, games such as Wild Toro, Fire Joker, Moon Princess, Reactoonz, Viking Runecraft, Terminator 2, and Book of dead should be a stronger pain relief than ibuprofen.

There are no progressive jackpot games available on 21.com, at least during the moment this review is being written, but there should be plenty of good games to choose from anyway.

Live casino

21.com is one of the rare online casinos that don’t have live casino games at all. On the other hand, the same goes for the jackpot games on 21.com. These two game types are the ones that are usually added when a certain online casino has made good progress on its journey and managed to gather a good amount of customers and income. So there is still hope!

Depositing money is always required in order to play with real money, and for real money as well. 21.com has not made too many deals with different payment service providers, but all the important names are on the list. Visa, MasterCard, Trustly, Zimpler, Neteller, and Skrill are the payment methods that are supported on 21.com. Unfortunately, Paysafecard has been left behind this time.

Sometimes it might take some time for the withdrawals to show up on your bank account. 21.com states in their general terms and conditions that all withdrawals should be processed within the next 72 hours from the moment the player has asked for a withdrawal. This way this online casino gives itself almost three days to process the payouts, and after that, it’s up to the banks on how long it will take for the money to show up on your bank account. So, withdrawals made with credit cards can take up to 10 days to complete, and even with all the fastest payment services (Trustly, Skrill, and Neteller) there might be a processing time of 3 days. It is possible that this will get better in the future, who knows.

21.com has made it possible for customers to approach its support team in various ways. There is a chat-icon on the bottom right corner of the website, which leads customers to the customer service person. The result of our test is that it is the fastest way to approach 21.com’s support. 

We were happily surprised by the expertise of the customer service person as this person knew what we were talking about when we were chatting with terms used by online casino players, this does not happen too often as many times support team people don’t know what their customers are actually saying. From our experiences, this online casino provides kind and professional customer service. If players want to contact 21.com’s support via e-mail or a form that can be found from their website, this is possible as well. Their English live chat works 24 hours a day, 7 days a week.

We have bumped into many kinds of online casino’s during the time we have been inspecting this industry, and it is safe to say that 21.com casino is definitely one of the most modern and good-quality online casinos we have seen in a while. Deposit bonuses are offered continuously, from time to time there are campaigns available, and the range of games is way above decent. 

What we wish from this online casino is that they would bring NetEnt Games, Live casino tables and jackpot games to their selection as well, but it is not a thing to rush with. Mr-Gamble gives its seal of approval to 21.com Casino. As long as you remember the maximum bet of 2 euros when playing with a bonus, this online casino has a great potential of bringing a good casino experience and big winnings!

What do you think about 21.com? We hope that you would share your thoughts and experiences with us.

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